Delivery

Items ordered on our website can be shipped internationally as standard. Please note that there are different shipping costs and delivery times depending on the country or continent. More about this here: Shipping!

  • Germany: 3 6 working days
  • Austria: 3 6 working days
  • Other EU countries: 3 8 working days
  • International: 10-18 business days

If you would like to change the delivery address of your previously sent order, please contact us via the contact form or by email (office@motivationstafeln.com).

However, please note that after a certain time it is no longer possible to change the delivery address afterwards. In such cases we ask for your understanding. Still, we do our best to satisfy our valuable customers.

For all orders to Germany or Austria, shipping is absolutely free!

Additional shipping costs apply for deliveries to countries outside of Austria and Germany.
For more information, click here.

In this unpleasant case, we ask you to contact us. You can do it either via the contact form or by sending an email to office@motivationstafeln.com.

We will contact you personally within 48 hours and investigate it together. In 100% of cases we find a solution that fully satisfies our customers.

payment process

Delivery is by GLS, DPD, DHL or UPS to the apartment door. Shipping is possible to delivery worldwide.

Please forgive us for this very annoying situation for you. We apologize and ask you to report this to our customer service via the contact form or by email to office@motivationstafeln.com

Please contact us via the contact form or by email to office@motivationstafeln.com

Enter your voucher code in the checkout area before you pay. Coupon codes are mostly found on the home page of the website.

returns

All of our products can be returned to us within the 30-day period without any ifs or buts. Exception custom artworks.

Please enclose the invoice and your contact details for queries with the package, so we can assign your case faster and process it.

Unfortunately, custom-made artworks cannot be returned. As these pieces are uniquely created according to your personal preferences, they are one-of-a-kind and not resellable. We kindly ask for your understanding that such personalized creations are excluded from return policies.

Customer satisfaction is our top priority, which is why our valued customers receive a 30-day money-back guarantee.

If the canvas you have purchased does not suit you, you can return it to us within the 30-day cancellation period without any ifs or buts. If you would like to return your canvas within the scope of your right of cancellation, please send us a completed cancellation form. The entire amount will be transferred back to your account within a maximum of 14 days.

With the 30-day money-back guarantee, you can decide in peace whether the screen you ordered fits your interior and meets your requirements.

There is NO money-back guarantee for unique items. These images are no longer saleable and are very time-consuming. However, there is the possibility for endless requests for changes.

We are sorry that you have to be annoyed and that you did not receive your beautiful motivation boards in the desired condition. Please send us an email to office@motivationstafeln.com or contact us via the contact form. We will endeavor to replace the damaged goods as soon as possible.

Please forgive us for this very annoying situation for you. We apologize and ask you to report this to our customer service via the contact form or by email to office@motivationstafeln.com . We will take care of sending you the desired motif as soon as possible or refunding the full amount of money.

As compensation, you can simply keep the first motif. Maybe it fits your decor or is a great gift for the next birthday party. Have fun with it!

(Does not apply to personalized motifs!)

To cancel your order, please contact our customer service. You can do this either through our online shop (by clicking here) or by emailing us at office@motivationstafeln.com

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